Exciting News: Introducing the WMSC Racer Account App!

Posted by Whistler Mountain Ski Club on Feb 10 2024 at 08:06AM PST

WMSC Racer Account App

Dear WMSC Members

Your voices have been heard, and we are thrilled to announce the launch of the WMSC Racer Account App, now available for download on the Apple Store and Google Play! Experience a new level of convenience as you stay connected with your racer’s schedule and receive important updates from the Club.

See picture of App here

Key Features
1. Event Schedule at Your Fingertip
o View all your racer’s registrations and event details effortlessly.
2. Club-wide Notifications:
o Receive important messages and notifications for club-wide events. (Program-specific communication will be handled by Lead Coaches through TeamPages.)
3. Easy Registration Process:
o Seamlessly register your racers with a simple tap on the Cart Icon. Follow the prompts for a hassle-free registration experience.

Getting Started:
1.* Download the App:*
o Head to the Apple Store or Google Play and download the WMSC Racer Account App to your mobile devices. It’s compatible with both tablets and phones.
2. Sign In with Active Passport:
o Use your existing Active Passport credentials to sign in. Note: One account per family, but you can share login credentials with family members if needed.
3. Explore Your Home Screen:
o Your home screen displays upcoming schedules. Use the date drop-down menu to select a specific date or click on a session for detailed information.
4. Effortless Registration Process:
o Registering is a breeze! Tap the cart icon, browse sessions by location, dates, or age, select, add to cart, and proceed through waivers and checkout.
5. Stay Informed with Push Notifications:
o Allow push notifications when downloading the app to be the first to know about exciting news, events, and more. Mark notifications as read with a simple tap.

Don’t miss out on any updates or exciting announcements.

Download the WMSC Racer Account App today and stay connected with your racer’s journey!

Thank you for being part of the WMSC community.

Active Refund

We understand that life’s uncertainties can sometimes impact your racer’s ability to participate in registered events, and we’ve listened to your concerns about refund options. In response, we are thrilled to introduce Active Refund.

For sessions booked through your WMSC Racer Account, Active offers participants the option of purchasing Active Refund. This is an optional add-on to your cart to ensure the participants’ registration fees are refundable if they are unable to participate in the event.

What do you need to know

1. You can request a refund for your registration minimum 48 hours prior to start date of the activity
2. You are covered for the amount listed on your ACTIVE Refund purchase (sent to you by email)
3. You don’t need documentation to request a refund. No pop quizzes.
4. You can request your refund online- no wait times!
5. You will need a Reference ID to request a refund, sent to you in your Active Refund purchase email
6. When you request a refund. WMSC will be informed and your spot will be forfeited.
7. Event Cancellations, if WMSC cancels, postpones or changes the event, your registration is no eligible for refund.

How to Purchase Active Refund

1. Active Refund can only be purchased during the original registration and it will be offered before checkout.
2. Active Refund cost is 15% of the total of your purchase
3. If multiple registrations are purchased in a single transaction, Active Refund must be purchased for all or none.
4. Active Refund is not available for registrations completed within 72 hours of the start date of an activity.

Learn more about terms and conditions


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